Written by(Channel & Partner Marketing Manager)
In some respect the service of software testing is no different from any other custom service: the clients’ interests and concerns relate to the same aspects of cooperation and delivery. Regardless of the scope and type of tests, or the nature of the solution being tested, customers ask similar questions, and we do our best to answer comprehensively.
Below you will find the 10 questions we hear most often, relating to the tests on one system, based on one platform (e.g. a booking system for a conference organizer or software for a local clinic).
Unfortunately, the most honest answer here is the iconic “it depends”. The price of the tests consists of many elements, such as:
In general, we will not be able to quote a price without first knowing the product to be tested and talking about the purpose of the testing.
Assuming that we are testing one medium complex platform, the average recommended duration of the tests is a maximum of 10 working days (not including the time for bug fixing).
Assuming that the system has been properly released to our testers, and the contract has been signed by 3:00 p.m. today, we can start to test your software on the next business day.
What we need is a framework agreement and a confidentiality document (NDA) signed. In order to start working, a signed purchase order from the client is required.
In a way that best suits you. Most often it is done in the form of a daily report sent by e-mail or using JIRA.
6. Does the valuation include retests after provided error corrections?
Usually, the price includes up to 30 retests (one per each test case).
7. What will I get after the performed tests?
At the end of the order, we will provide you with a report that includes, as a minimum:
Sometimes our clients need a thorough test documentation in order to obtain software certification. We also prepare such documentation according to the required methodology, based on an additional contract.
Each testing team consists of at least one person with senior experience. People with less than two years of professional experience always work under the supervision of senior colleagues and leaders. The overall supervision over the project is also performed by the test area director, who has extensive experience in testing and substantively supports the teams he manages.
We work in accordance with the Agile manifesto, which is why we treat communication with the client as one of the basic elements of effective service delivery. At the beginning of cooperation, we agree on a communication plan that on one hand ensures the client with a comfort upon monitoring the project that is run outside his company, and on the other – provides our testing team with information necessary for the excellent service delivery.
We offer various types of communication channels: e-mail, reports in tools such as JIRA, videoconferences, etc. During the pandemic, we’d rather avoid business trips and visits to the company’s offices, but if there is a need for a direct meeting, we just participate.
ISTQB® (International Software Testing Qualifications Board) is an organization whose mission and goal is to constantly develop the profession of tester and to set the standards and solutions in the field of software testing.
The certification obtained by Solwit and the ISTQB partnership title ensures the clients, that we apply international standards in the process of testing their products, which in practice means that:
It is only the 10 most frequently asked questions. If you are looking for answers to another one, please contact us.
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